PRIVACY POLICY

We are happy to see you on our website and using our services! We value every collaboration and every customer, so we take the privacy of your data very responsibly. We aim not only to process and monitor your personal data fairly and lawfully but also to communicate this as transparently and clearly as possible.

This Privacy Policy includes the following:

• What personal data do we process?
• Why do we collect data?
• On what basis do we process data?
• How long do we store your personal data?
• Other relevant information.

Please, read this document carefully, because every time you visit www.darksidewood.com or use our services, no matter what device you are on, you agree to the terms described in this Privacy Policy. If you do not agree to the terms, unfortunately, we must ask you not to visit our website and not to use our content and/or services.

This Privacy Policy is subject to change without notice, so please check each time you visit our website.

WHO ARE WE?

Our contact info:

• DARKSIDEWOOD UAB
• Legal entity code: 304467367
• Registered office address: Nemenčinės pl. 230A, Miškonys, LT-15165, Vilniaus r., Lithuania
• Phone: +370 61883115
• Email: info@darksidewood.com

If you are under the age of 14, you may contact us and use our services, but you must not provide us with your personal information for direct marketing purposes (such as subscribing to newsletters) without the consent of your parents or other legal guardians.

WHY AND WHAT DATA DO WE COLLECT?

• To enter into service contracts and other agreements, fulfill our contractual obligations, and administer our customers, we may collect:
  • the name of the company, institution, organization you represent, and your job title;
  • name of the representative;
  • residence or registered office address;
  • bank account number;
  • email address;
  • phone number;
  • signature;
  • communication (on a social network, in writing, or by email).
• To administer the e-shop and complete customer orders, when purchasing without registration, we collect:
  • name;
  • phone number;
  • email address;
  • address for order delivery;
  • company name and other additional information (this information is not required; you can provide it of your own will).
• To administer the e-shop and complete customer orders, after the customer registers on the website, we collect:
  • name;
  • phone number;
  • email address;
  • purchase history;
  • encrypted password;
  • address for order delivery;
  • company name and other additional information (this information is not required; you can provide it of your own will).
• To process your requests, inquires, questions, and complaints, we collect:
  • the name of the company, institution, organization you represent, and your job title;
  • email address;
  • phone number;
  • the content of the request, inquiry, or complaint and the information related to that inquiry;
  • communication.
• For direct marketing purposes, to inform you of relevant information, news about ourselves and our services, we collect:
  • the name of the company, institution, organization you represent, and your job title;
  • name;
  • email address;
  • phone number.
• If you decide to contact us (by email, telephone, or social media), we will record the fact that you contacted us and may save the content of the communication along with your contact details and our responses.

Information on how you use the features of our website.

If you visit our website, we also collect information that reveals the specifics of the usage of our services. The visit statistics are also automatically generated. Read more about it in the “Cookies” section.

You may choose not to provide us with certain information, but in that case, we may not allow you to use our services because we will not be able to guarantee their quality. We emphasize that we do not collect or process excess personal data. All data we collect is necessary to ensure the proper and customized provision of services.

ON WHAT BASIS DO WE COLLECT THIS DATA AND HOW LONG DO WE STORE IT?

• To enter into service contracts or other agreements, fulfill our contractual obligations, and administer our customers, we may collect data:
  • for the performance of a contract (Article 6(1), point (b) of the GDPR);
  • for compliance with a legal obligation (Article 6(1), point (c) of the GDPR);
  • for the purposes of the legitimate interests (Article 6(1), point (f) of the GDPR).

We store this data for 10 years after the end of the contract, the date of the last cooperation or contract negotiations.

• To process your requests, inquires, questions, and complaints, we collect data:

·       for the purposes of the legitimate interests (Article 6(1), point (f) of the GDPR)

We store this data for 10 years after the date of your last inquiry.

• For direct marketing purposes, we may collect data:
  • with your consent (Article 6(1), point (a) of the GDPR);

·       for the purposes of the legitimate interests (Article 6(1), point (f) of the GDPR);

• on the basis of Article 69 of the Republic of Lithuania Law on Electronic Communications, which provides that:

“when a person obtains in accordance with the procedure and conditions set out in the Law on Legal Protection of Personal Data from customers their electronic contact details in the process of selling a product or a service, he may use these electronic contact details for direct marketing of its own similar products or services provided that customers are given an opportunity in a clear and distinct manner, free of charge to refuse the usage of their electronic contact details when they are obtained; this opportunity shall continue to be offered with each subsequent message in case the customer has not initially objected to such usage.”

We store this data for 5 years from the date of receipt of the consent, and when direct marketing is carried out in accordance with Article 69 of the Law on Electronic Communications of the Republic of Lithuania until the person expresses his objection to direct marketing. Remember that you can do this at any time by contacting us by email info@darksidewood.com

WHO CAN RECEIVE YOUR PERSONAL DATA?

We only share your personal data with trusted third parties and only to provide quality services and properly complete the purposes of personal data processing. Specifically, your data may be shared with:

• Google (Google Analytics and AdWords services): data is transferred to the U.S. The data is stored under the Privacy Shield program. You can read more about this here.
• Linkedin: data is transferred to the U.S. The data is stored under the Privacy Shield program.
• Facebook, Inc.: data is transferred to the U.S. The data is stored under the Privacy Shield program. You can read more about this here.
• Our delivery partners, these are:
  • Omniva: learn more about their privacy policy here;
  • Paysera: learn more about their privacy policy here;
  • Stripe: learn more about their privacy policy here.
• Our partners providing information technology, electronic communications, advertising, auditing, legal and other services;
• State and law authority agencies.

We will share with all of these service providers only as much of your personal data as is necessary to perform a particular service.

HOW DO WE PROTECT YOUR PERSONAL DATA?

Yes, we take all necessary steps to protect your information, but no website, online operation, computer system, or wireless connection is completely secure. And while we are committed to making every effort to protect your personal data, we cannot guarantee the absolute security of your personal data that is transferred on our website. By sharing any information, you also bear the risks associated with its disclosure. Upon receipt of your personal data, we will apply strict procedures and security measures regarding such data.

YOUR RIGHTS

Every data subject, i.e. each of you whose data is processed in our activities, has the following rights:

• to send us a request to confirm whether we process data related to you and, if so, request access to the data processed and the related information;
• to submit a request to correct or, depending on the purposes of the processing of personal data, to rectify incomplete personal data;
• to request the deletion of information we hold about you if we use it illegally;
• to submit a request to restrict the processing of personal data if you dispute the accuracy of the data, object to the processing, do not consent to the deletion of your unlawfully processed data or you need the data to make, enforce or defend legal claims;
• to submit a request to transfer (receive) the data you have provided to us under the contract or with consent and which we process by automated means in a shared electronic form;
• to disagree or revoke prior consent to the processing of your personal data when such data is processed or intended to be processed for direct marketing purposes, including profiling so far as it relates to such direct marketing;
• to disagree with the use of personal data when it is in the legitimate interests of us or third parties;
• to file a complaint with the State Data Protection Inspectorate (see www.ada.lt).

If you no longer want your personal data to be processed for direct marketing purposes or have any other request or issue regarding the processing of your personal data, please send us an email at info@darksidewood.com 

COOKIES

This website uses mandatory, functional, analytical, and targeted (commercial) cookies that help to display our website, ensure its functionality and convenient navigation. More information on how cookies work can be found at www.cookiecentral.com.

The information related to cookies is not used to identify you personally, and we control the data collected. Cookies may be used for the following purposes:

• to ensure the smooth and efficient operation of the website;
• to collect statistical data anonymously about how and what entries you viewed;
• to save the settings that you have selected during and between visits;
• to collect reliable information about the use of the website, which allows us to determine whether the website meets the needs of users and to improve it accordingly.

The legal basis for the processing of data created during the use of cookies is the legitimate interest of the Company. We do not associate the user’s IP address and email with data that identifies the user. This means each visit session will be recorded, but the user that entered www.darksidewood.com website will remain anonymous.        

Strictly mandatory, functional, and analytical cookies are a condition of using our website. If you reject these types of cookies, we cannot guarantee the smooth running of the website.

HOW TO MANAGE AND DELETE COOKIES

When you use a browser to access the content we provide, you can always configure your browser to accept all cookies, reject all cookies, or be notified when a cookie is sent. Every browser is different, so if you don’t know how to change your cookie settings, check out the help function. Your device’s operating system may contain additional cookie controls. If you do not want the information to be collected through cookies, use the simple procedure available in most browsers to reject the use of cookies. To learn more about how to manage cookies, visit http://www.allaboutcookies.org/manage-cookies/.

All information about the cookies used by our website is given below:

Our website may also contain links to the websites of other persons, companies, or organizations. Please note that we are not responsible for the content of such websites or the privacy policies they use. If clicking on a link from our website takes you to other websites, you should learn about their Privacy Policy.

CONTACT US Privacy policy is not clear? Do you have questions, requests, or complaints? Let‘s talk about it! Send us an email at info@darksidewood.com